Jonathan Duong

Jonathan Duong is a Senior Technology Infrastructure Analyst at the Municipal Property Assessment Corporation, where responsibilities include leading scrum standups for IT support projects, researching and implementing security technologies, and managing ticket escalations through the SWARM model. Previous roles include Technology Infrastructure Analyst and Junior Infrastructure Services Analyst at MPAC, providing technical support and managing user accounts in Active Directory. Jonathan has experience as a Peer Tutor at Seneca College, assisting students in Computer Systems Technology courses, and as a Data Specialist at MediSystem Pharmacy, transcribing medical prescriptions and ensuring customer service. Jonathan holds a diploma in Computer Technology from Seneca Polytechnic and a bachelor's degree from the University of Toronto.