Joe Giovanni

Joe Giovanni is an experienced professional with a diverse background in support engineering, business consulting, and customer service. Currently serving as a Support Engineer for Microsoft Teams Premium, Joe also holds the position of Senior Ambassador at SAS, providing top-tier service to clients. With a self-employed consulting practice, Joe specializes in reviewing organizational processes, developing business plans, and creating training materials. Previous roles include Tech Coach at Asurion and GoDaddy, where Joe focused on customer resolutions and business growth. Joe's career also includes managerial positions in retail and non-profit sectors, showcasing a strong capacity for improving operations and maximizing profitability. Joe holds a B.S. in Global Business with a concentration in Information Systems Management from Arizona State University West.