The Customer Engagement and Support team at MVP Health Care focuses on ensuring high customer satisfaction and effective communication between the company and its clients. This team manages client relations, oversees quality assurance in customer interactions, conducts outreach to both retail and provider partners, and analyzes customer care data to optimize service delivery. Their goal is to enhance the overall customer experience and streamline support services for all policyholders.
Adam Beutel
Leader - Customer Engagement Q...
Adrienne Tricozzi
Account Coordinator
Cathryn Sheehy
Client Manager
Charlene Schlude
Leader Case Management Operati...
Darcy Baldwin
Vice President Customer Experi...
Fanny Gomez
Leader, Customer Engament Qual...
Holly Sharper-Peacoc...
Associate, Senior Outreach Rep...
Jillian Perry
Account Manager
Joanna Fazio
Account Manager - East / Mid H...
Kimberly Eriole
Leader Retail Outreach
Laurie Metheny
Chief Customer Experience Offi...
Marisol Guzman
Associate, Senior Outreach Rep...
Melissa Greenberg
Vice President, Customer Care ...
Mercedes Arrillaga
Provider Engagement Manager
Milagros Torres
Associate Sr. Outreach Represe...
Phillip Piazza
Customer Care Analytics And Te...
Vincent Speenburgh
Provider Engagement Manager
Yvonndro Sims-Bruce
Sr. MVP Medicare Product Aviso...