Marc Jayson Cruz

Marc Jayson Cruz is an experienced professional in customer support and Amazon operations, currently serving as an Amazon Specialist 2 at My Amazon Guy since September 2023. Prior to this role, Cruz worked as a Client Care Representative at Evolucity Commerce and held various customer support positions at TaskUs, Global Onboard Partners, Mindwaves Philippines, Majorel, TeleTech Philippines, and Sutherland, where responsibilities included troubleshooting, order processing, vendor communication, and technical support. This extensive background demonstrates a strong ability to provide exceptional service in fast-paced environments while meeting and exceeding performance standards.