Vanessa Mauss

Vanessa MAUSS is a seasoned professional with extensive experience in program and operations management, currently serving as a Senior Program Manager at Mycronic since March 2021, focusing on driving continuous improvement projects as a Divisional CX Champion. Prior to this role, Vanessa held various positions at Vi TECHNOLOGY from April 2007 to July 2021, including Operations Director, where responsibilities encompassed purchasing, manufacturing, quality, customer service, and IT. Vanessa's diverse background also includes roles such as Global Customer Service Manager, Customer Focus Team Manager, Technical Product Manager, and Validation Manager, contributing to global support teams, customer satisfaction initiatives, and product management for K-Series product lines. Additionally, experience at Orange Business Services, Sony, and Alcatel-Lucent further highlights a strong foundation in software validation and integration testing. Vanessa holds a Master of Engineering degree from ECAM Louis de Broglie, earned between 1999 and 2003.