José Manuel Jiménez Michel

Technical Support Engineer at myITcrew

José Manuel Jiménez Michel has a diverse work experience in the field of information technology. José Manuel currently works as an Information Technology Administrator at MegainfoRD, where they manage and monitors web servers for various projects. Prior to this, they served as a Technical Support Engineer at My IT Crew, providing technical support for clients with different technologies and implementations. José Manuel has expertise in Windows servers, Microsoft 365, and network access points. José also worked as a NIC .DO Technical Support Engineer at Pontificia Universidad Católica Madre y Maestra, where they provided technical support for the domain .DO. José Manuel has experience as a Junior Optimization Engineer at AlticeDo, where they developed reports, diagnosed network problems, and created Excel dashboards. Additionally, José has worked as a Network Technician at Pontificia Universidad Católica Madre y Maestra, where they provided technical support, troubleshooted network devices, and performed structured cabling and physical installations.

José Manuel Jiménez Michel completed their education from 2014 to 2019 at the Pontificia Universidad Católica Madre y Maestra, where they earned a degree in Telematic Engineering with a specialization in Computer Systems Networking and Telecommunications.

In addition to their formal education, José Manuel Jiménez Michel has obtained several certifications. José Manuel earned the CCNA certification from Cisco in January 2021. José Manuel also obtained certifications in IPv6 básico - 2da edición and Introducción a Gestión de Redes from LACNIC. Moreover, they completed the Introducing Cisco Security Foundations (SEC101) v1.0 course from the Cisco Networking Academy and acquired skills in ethical hacking through the Learn Ethical Hacking From Scratch course by Udemy. José Manuel also completed the NDG Linux Essentials course from the Cisco Networking Academy and obtained the Network Security Associate NS1 certification from Fortinet.

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