Simone Taylor

Simone Taylor has a diverse work experience spanning multiple industries. Simone is currently working at MyMobileWorkers as the Head of Customer Experience since January 2020. Prior to that, Simone worked as a Managed Accounts Director at SCC starting from December 2018. Simone also held the position of Head of Customer Relationship Management at M2 from March 2015 onwards. Simone gained valuable experience as the Head of Client Relationship Management at IESA Ltd, where they managed a portfolio of accounts including notable clients such as Jaguar Land Rover and Astra Zeneca. Before that, they served as a Key Account Manager at Carillion PLC and as a Business Connector at Business in the Community, seconded via Carillion Leadership Programme. Simone's work experience also includes roles such as National Account Manager and Operations Manager at Carillion PLC. In the earlier years of their career, they worked at Euler Hermes UK Plc as a Business Unit Manager and as a Contact Center Manager. Throughout their career, Simone has demonstrated skills in stakeholder management, client relationship management, and team leadership.

Simone Taylor attended Bolton School from 1989 to 1997. Simone obtained a BA Honours degree in Psychology and Sociology from the University of Liverpool from 1997 to 1999. Additionally, Simone has obtained certifications, including CIPD from CIPD Qualifications, ITIL Foundation Level from ITIL Foundation Certification Training Level, PRINCE2® Foundation Certification Training from PRINCE2.com, and Strategic/Conceptual Selling Miller Heiman in 2014. No further information is provided regarding the month or year of obtaining these certifications.