HM

Hamza ABAAKIL ▪️ MyTower

Customer Care Consultant at MyTower

Hamza ABAAKIL has work experience in various roles and companies.

Hamza started working as an Assistant chargé de compte at Attijariwafa bank in July 2012.

In March 2016, they worked as a Stagiaire chaîne logistique at ID Logistics, where they were responsible for controlling the quantity and quality of finished products, conducting a diagnostic of commercial logistics, and studying and optimizing to reduce the rate of pallet support breakage.

From April to July 2017, they worked as a Stagiaire chef de projet at S.E.P. GRAISSE BELLEVILLE, where they performed project management tasks.

In April 2018, they joined Veolia France as an Attaché administratif logistique, where they were involved in organizing human resources for operations, coordinating between REX and temporary employment agencies for the recruitment of temporary workers, managing temporary workers, and ensuring compliance with transport regulations by road drivers.

From November 2018 to October 2019, they worked at Saint Louis Sucre as an Apprenti Utilisateur clé central, where they conducted regression tests on processes and interfaces, provided support on SAP (MM,WM), handled production declarations and the cancellation of non-physically realized SSCCs to avoid inventory discrepancies, and wrote standard operating procedures.

Currently, they are working at MyTower as a Customer Care Consultant since December 2019, where they provide customer support.

Hamza ABAAKIL's education history begins in 2012 when they enrolled at Université Hassan II de Casablanca and pursued a Bachelor's degree in economic and management sciences with a focus on managerial economics. Hamza successfully completed this program in 2016. Then, in 2016, they attended Université du Littoral Côte d'Opale for a year and earned a Bachelor's degree in economics and management with a specialization in the relationship between the economy, the environment, and businesses.

In 2017, Hamza ABAAKIL enrolled in Université de Picardie Jules Verne in Amiens to pursue a Master's degree in Management and International Logistics Engineering. This program focused on equipping students with skills and knowledge related to management and logistics. Hamza completed this program in 2019.

In addition to their formal education, Hamza ABAAKIL also obtained the SCRUM FOUNDATION PROFESSIONAL CERTIFICATE from CertiProf in June 2020. This certification demonstrates their expertise in Scrum project management methodology.

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Timeline

  • Customer Care Consultant

    December, 2019 - present