Helene Courteix

Helene Courteix has extensive work experience in marketing and project management roles. Helene currently serves as the Director of Marketing at N-able since November 2021. Prior to that, they held the position of Senior Marketing Manager at N-able from September 2020 to January 2022. From March 2018 to August 2020, they worked as a Manager of Marketing at N-able where they managed the global in-app communication strategy and customer analytics across the company's portfolio.

Before joining N-able, Helene worked at Citrix as a Product Manager from February 2016 to March 2018. In this role, they led the development and implementation of cloud product features and various cross-functional projects, focusing on customer success and revenue growth. Additionally, they played a key role in developing new Citrix SaaS channel programs and facilitating enablement projects for developers.

From 2010 to 2014, Helene worked as a Marketing Content Project Manager at Citrix as a contractor. During this time, they managed marketing content projects and established strong relationships with global stakeholders and partners, delivering high-quality projects on time and within budget.

Prior to their time at Citrix, Helene worked at Fidelity Investments as a Principal Project Manager from 2004 to 2006. In this role, they collaborated with various departments to develop and launch a new service offering, ensuring compliance with tax regulations. Helene also hired and mentored a team of consultants and provided training to HR/payroll departments for regulatory compliance.

Helene began their career at IBM Global Services as a Technical Writer. Helene managed multiple technical software documentation projects and worked closely with the Education department to develop corporate and customer-focused courses. Helene also gained experience across the full life cycle of software design, development, quality assurance, and release processes.

Overall, Helene Courteix has a diverse range of experience in marketing, project management, and technical roles, with a strong focus on customer success and revenue growth.

Helene Courteix has pursued education and certifications to enhance their knowledge and skills in various areas. Helene has attended the UNC Kenan-Flagler Business School as an external student, specializing in New Venture - Soft Launch. Helene also obtained a Master's of Advanced Studies (M.A.S.) in Technical Writing - Terminology - Networks and Security from Denis Diderot University Paris VII in France. Additionally, Helene holds a Master of Arts (M.A.) degree in American Civilization from La Sorbonne University Paris IV, France. Furthermore, they completed their Bachelor of Arts (B.A.) in English Civilization and Literature from The Manchester Metropolitan University in England. Alongside their education, Helene has obtained additional certifications including Product-led Certification from Pendo.io in 2023, Lifecycle Marketing Foundations from LinkedIn in 2022, Pendo Essentials from Pendo.io in 2019, Rhythm Fan Certification from Rhythm Systems, Inc in 2016, and Scrum Fundamentals Certified from SCRUMstudy - Accreditation Body for Scrum and Agile.