Kailasam Pillai Elangopillai CHT is an accomplished Senior Rooms Division Manager at NagaWorld with extensive experience in the hospitality industry, demonstrated through various managerial roles across notable organizations. Since joining NagaWorld in June 2012, Kailasam has focused on building high-performance teams and overseeing annual revenue and operating budgets. Previous roles include Front Office Manager Cum Liaison Manager at The Zenith Hotel SASICC, Head of Safety & Security and Risk Management at InterContinental Hotels Group, and Assistant Operation Manager at Hilton Worldwide. Kailasam holds multiple MBA degrees and specialized qualifications in Hotel Management and Human Resources, reflecting a strong educational foundation to complement extensive professional expertise in hotel operations and customer service management.