Rafael M.

Rafael M. has a diverse range of work experience. Rafael is currently working as the Customer Success Team Lead - Americas at Namogoo, where they oversee customer success operations. Prior to this, Rafael held the position of Senior Customer Success Manager at the same company. In this role, they implemented strategies to prevent customer hijacking and increase eCommerce revenue. Before Namogoo, Rafael worked as a Sr. Account Manager - Americas at Linkfluence, where they managed key accounts and developed strong customer relationships. Rafael also served as a Senior Account Manager at Appsee, where they directed client relationships and drove business growth. Rafael has experience in the SaaS industry and has worked with well-known companies such as Verizon, Sky, and LVMH. Additionally, they have held positions at audience.ai, Meltwater Social, Reamp, dp6, International House World Organisation, and the State Government of Ceará, where they gained skills in account management, client partnerships, strategy development, and business development. Rafael's work experience showcases their ability to deliver results, exceed revenue quotas, and build strong relationships with clients.

Rafael M. attended the Federal University of Ceara from 2006 to 2011, where they earned a Bachelor of Science (B.S.) degree in Economics.