Miguel Angel Aguirre Hernandez is an experienced Customer Service Engineer currently employed at ONI, specializing in troubleshooting and repairing microscopy imaging systems. With a strong background in field services engineering from companies such as Gyros Protein Technologies and Bionano Genomics, Miguel has demonstrated excellent troubleshooting skills across various technologies, achieving a 100% preventive maintenance completion rate and a 95% first-time repair rating. Miguel's earlier roles span from Field Service Engineer positions at Siemens Healthcare and Excimer Laser Repair Corp. to an Electronics Engineer role at Advanced Monitors Corporation, showcasing a comprehensive range of expertise in diagnostics, repair, and customer service. Miguel holds a Bachelor's Degree in Technical Business Management and an Associate's Degree in Electronics and Computer Technology from DeVry University.