Susana Blanco

Project Officer at Natac

Susana Blanco has a diverse work experience spanning various industries and roles. Susana is currently working as a Customer Sales Support Executive at Natac, where they are responsible for coordinating and managing customer orders data, acting as a link between external customers and sales teams, and proactively resolving customer queries.

Prior to their current role, Susana worked at Avery Dennison for six years. Their roles included Customer Quality Executive for IBERIA, LATAM, and UK, where they investigated product quality claims, conducted root cause analysis, and implemented corrective actions. Susana also served as a Customer Quality Analyst for IBERIA, managing technical defect descriptions, test result interpretations, and claim acceptance and rejection letters for external customers.

Earlier in their career, Susana held the position of Public Relations Manager at La Boqueria Group - Luxembourg, where they worked on enhancing public relations activities. Susana also served as a Public Relations Manager at Mercamadrid, S.A., and as a Public Relations Specialist at Busaz.

In addition to their roles in customer support and public relations, Susana has previous experience as a Production Assistant at Mediaset España.

Through their work experience, Susana has gained skills in customer support, data management, problem-solving, communication, and public relations.

Susana Blanco completed their Bachelor's Degree in Communication and Media Studies from the Universidade Católica Portuguesa from 2007 to 2010. Additionally, they pursued a Master's Degree in Public Relations, Advertising, and Applied Communication from the Universidad Francisco de Vitoria during the same time period. Prior to that, from 2005 to 2007, they obtained a Bachelor's Degree in Communication and Media Studies from the same university. There is no available information regarding Susana Blanco's education before 2005, although they may have attended San Patricio in Madrid, Spain during that time.

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Timeline

  • Project Officer

    May 1, 2023 - present

  • Customer Sales Support Executive

    September, 2022