Nicole Doran

Nicole Doran is an experienced professional in public-private partnerships and customer journey optimization. Currently serving as the Lead Public-Private Partnerships at the Nationaal Cyber Security Centrum (NCSC-NL) since November 2019, Nicole oversees partnerships and projects aimed at securing the Netherlands' digital infrastructure. Previous roles at Coolblue included Customer Journey Specialist, where research and improvement of customer interactions were key responsibilities, as well as managing product reviews and NPS initiatives. Nicole holds a Master of Science in Business Administration with a focus on International Management from the University of Amsterdam and a Bachelor of Business Administration from De Haagse Hogeschool.