Alex Carr

Senior Customer Experience Manager at National Express

Alex Carr has extensive experience in customer service management, with a focus on creating effective team structures and developing proactive problem-solving processes. They have worked in various companies such as National Express LTD, BioPak, Main Man Supplies Limited, and BBGR UK LTD. In their roles, they have managed teams and ensured exceptional customer service in a B2B environment. With a background in fraud prevention and team leadership, Alex has a solid foundation in delivering high-quality service and achieving optimal performance. Their education background includes Cardinal Griffin Catholic College and St Peter's Catholic Primary School.

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Timeline

  • Senior Customer Experience Manager

    April, 2023 - present

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