Jonathan Davis

Jonathan Davis is an experienced IT professional currently serving as the Head of Service Management at National Gas since September 2023. Prior to this role, Jonathan held significant positions at National Grid from July 2019 to November 2023, including Interim Global MIM Lead and Head of Global Incident Management. Notably, Jonathan also worked at Qatar Foundation as Transition Manager, managing service transitions for IT governance. Previous roles include European Director for Client Service Management at NTT Security and Project Manager for major events such as the Sochi 2014 Winter Olympics and London 2012. Jonathan's extensive background showcases a strong focus on incident management, client relations, and service delivery across various high-stakes environments, underpinned by a deep knowledge of ITIL principles.