Julie Zoe Kjærnes is an accomplished Research and Design Manager at National Grid since July 2022, leading a team to drive innovation and optimize processes. With a strong background in user experience and design, Julie previously held positions including Senior UX Researcher and Senior UX Consultant at Bunnyfoot, and Associate Mid Design Researcher at DCA Design International. Julie's early career included roles as a Product Designer and User Researcher at Samsung Electronics, along with diverse experiences in production assistance and design internships. Julie's educational credentials include a Bachelor of Arts in Product Design from Ravensbourne University London and various qualifications in project management and qualitative research.
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