Rebecca Harden (Snape)

Rebecca Harden (Snape) has a diverse work experience, spanning across different industries and roles. Rebecca most recently worked at Natterbox as the Director of Customer Experience, where they focused on delivering exceptional service levels to customers by integrating voice into their digital communications. Prior to that, they served as the Head of Customer Success at Natterbox, where they helped organizations achieve their sales goals through effective voice integration.

Before their time at Natterbox, Rebecca worked at WorldFirst for several years. Their roles there included Private Business Manager & Head of Private Dealing EMEA, where they were responsible for improving commercial profitability and coordinating front office teams with various projects and initiatives. Rebecca also served as the Head of Dealing and Client Services, where they were involved in growing the office, identifying new opportunities, and expanding the client base. Additionally, Rebecca worked as a Team Leader, Private Client Dealing and Private Client Dealer at WorldFirst, where they managed a team responsible for assisting private clients and ensuring a positive client journey.

Rebecca's earlier work experience includes serving as the Business Director's PA at Langley Park School for Boys and working as a High Fliers Research Group - Interviewer at The Times, where they conducted interviews with final year undergraduate students for an upcoming publication.

Overall, Rebecca Harden (Snape) has a solid background in customer experience, client management, team leadership, and project coordination.

Rebecca Harden (Snape) completed their secondary education at Newstead Wood School for Girls from 2002 to 2009. Rebecca then pursued higher education at the University of Reading, where they earned a Bachelor of Science (BSc) degree in Animal Science from 2009 to 2012.