Guy Clarke

Customer Experience Manager, Chief Operating Office, Financial Crime at NatWest Group

Guy Clarke has extensive experience in customer experience management and operational service complaints teams. Guy has held various titles such as Customer Experience Manager for different departments within NatWest Group and also worked as a Business Support Manager at Lex Autolease. Guy has a B.Sc (Hons) in Quality Management from The University of Salford.

Links

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Peers

Jen Tippin

Group Chief People & Transformation Officer

Nick Curle

Group Chief Audit Executive

Robert Begbie

CEO, NatWest Markets

Timeline

  • Customer Experience Manager, Chief Operating Office, Financial Crime

    August, 2021 - present

  • Customer Experience Manager, Customer Due Diligence (cdd) Operations

    April, 2021

  • Customer Experience Manager, Remediation Operations

    January, 2013

  • Customer Experience Manager, Telephony Service And Web Chat And New Contact Media

    August, 2011

  • Customer Fairness (tcf) Programme Lead, Chief Operating Office, Business And Commercial Banking

    March, 2011

  • Service Manager, North Of England And Scotland, Business And Commercial Banking

    March, 2008

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