Mustafa A.

Mustafa A. has over a decade of experience in the call center and technology management fields, currently working as a Call Center Engineer at Navient since November 2018. Prior to this role, Mustafa held the position of Dialer and Technology Manager at JD Byrider Auto Sales and served as a Senior Dialer Analyst and Regional Dialer Tactician at Navient from June 2013 to February 2017. Additionally, experience includes working as a Collector II at Sallie Mae from May 2008 to June 2013. Mustafa A. earned a Bachelor of Science degree in Business Administration and Management from Ball State University, completing studies between 2016 and 2019, and previously attended the same institution from 2006 to 2008.