Christian Dette

Customer Success Management Lead at NavVis

Christian Dette, Ph.D. has a diverse work experience spanning several industries. Most recently, they served as the Customer Success Management Lead at NavVis, where they achieved significant results such as a 2.5x increase in monthly active users and the release of key communications. Prior to that, they worked as a Senior Technical Account Manager, driving account success and overseeing the delivery of multimillion sqm projects. Before joining NavVis, Christian worked as a Technical Sales Engineer at SmarAct GmbH, where they exceeded sales targets and engaged in whole-process customer engagement. Christian also has research experience as a Scientist at the University of Oregon and as a Graduate Research Assistant at the Max-Planck Institute for Solid State Research. Christian'sacademic background includes a Ph.D. and Master's degree in Physics, and they completed their Bachelor's thesis project at the Massachusetts Institute of Technology (MIT).

Christian Dette, Ph.D., obtained their Bachelor of Science (B.Sc.) in Physics from the University of Konstanz in 2010. Christian then went on to earn their Master of Science (M.Sc.) in Physics from EPFL (École polytechnique fédérale de Lausanne) in 2012. Christian continued their education at EPFL and completed their Doctor of Philosophy (Ph.D.) in Physics in 2016. In addition, they obtained the certification of Certified Associate in Project Management (CAPM) from the Project Management Institute in November 2017.

Links

Previous companies

SmarAct GmbH logo
University of Oregon logo

Timeline

  • Customer Success Management Lead

    January, 2023 - present

  • Customer Success Management Functional Lead

    January, 2022

  • Senior Technical Account Manager

    March, 2020

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