Anastasia Hernon, PCSA, CSM, currently serves as a Business Solutions Developer at Navy Federal Credit Union since August 2019, where responsibilities include developing automations to enhance Branch Operations and collaborating with analysts to meet business expectations. Previous roles at Navy Federal included Business System Analyst and Member Service Representative, where skills in gathering requirements and customer service were honed. Prior experience at Watson Realty Corp. involved acting as a Real Estate Referral Agent and Realtor, managing residential transactions and coordinating sales activities. Additionally, a tenure as a Customer Service Representative at Craig Air Center involved handling client services and facilitating reservations. Anastasia holds a Bachelor of Science in Aviation Management from Jacksonville University and an Associate of Science in Aviation Operations from Florida State College at Jacksonville.