Courtney Merrell

Courtney Danto Merrell currently serves as the Contact Center, Desktop Experience, Strategy & Support Assistant Manager at Navy Federal Credit Union, a position held since May 2024. Prior to this role, Courtney was with Aeyon from April 2015 to May 2024, where responsibilities included serving as Deputy Director for the Army Sector, overseeing project management, client delivery, and organizational change management during a corporate merger. Earlier experience includes positions at Altarum as a Senior Consultant, IBM Global Business Services as a Managing Consultant focused on project management and organizational change, and an internship in marketing at Discovery Communications. Courtney holds a Bachelor of Science in Marketing Management from Virginia Tech, earned in 2004, with earlier education at Oakton High School.