Roju Basnet

Roju Basnet is an experienced professional with a background in workforce management and project management, currently serving as Assistant Manager in Contact Center Workforce Management and Project Manager II at Navy Federal Credit Union since February 2020. Prior roles include project management and administrative responsibilities at TIAA from May 2014 to January 2020, and positions in banking, including Assistant Manager at Webster Bank, Personal Banker at Wells Fargo, and Relationship Banker at Capital One. Roju holds a Bachelor of Arts in Psychology from Western New England University, earned in 2011.