Simone Bautista

Simone Bautista, MBA, CSM, has a rich background in digital experience and customer management systems, holding key positions at Navy Federal Credit Union as a Digital Experience Owner, T-Mobile as a P&T Manager for the Customer Management Systems Experience Team, and Sprint in various roles including OCO Manager and Care Program Manager. With an educational foundation comprising a Master of Business Administration in Information Technology Project Management from the University of Phoenix and a Bachelor of Science in Pre-Medicine from the University of South Florida, Simone Bautista is well-equipped to drive organizational success through innovative digital strategies and effective customer care solutions.