Marrium Mushtaq

Deputy Manager - Customer Support & Dispute Resolution at NayaPay

Marrium Mushtaq's work experience includes roles at various companies. In 2017, they started working at HBL - Habib Bank Limited as a Cash Officer until December 2020, and then transitioned to a Customer Service Officer until November 2021. In 2021, they worked as a Marketing and Public Relations Intern at Future Care Consultants Pty Ltd for two months. Currently, they are employed at NayaPay, where they have held the positions of Customer Relationship Officer from March to November 2021, Support Supervisor from December 2021 to September 2022, and Assistant Manager Customer Support from September 2022 to the present.

Marrium Mushtaq completed their Master of Business Administration (MBA) degree with a specialization in Marketing Management from Iqra University (Official). Marrium attended the university from 2018 to 2022. Additionally, Marrium has obtained several certifications throughout their education journey. These certifications include Customer Relationship Management from Great Learning, a Certificate of Appreciation for getting published as a coauthor from Aspiring Pens (SMC-Private) Ltd., a Certificate of Appreciation from ODIST Magazine, NFLP Training Of Trainers-SBP from State Bank of Pakistan (SBP), and certifications in Anti-Money Laundering AML-CFT, Personal Excellence, Presentation Skills, and Stress Management from HBL - Habib Bank Limited. The specific months and years of obtaining the HBL certifications are not provided.

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