Shai Ben Natan

Shai Ben Natan has a diverse range of work experience in customer success management, pre-sale activities, and project management. In their most recent role at Nayax, they served as a Customer Success Manager. Prior to that, they worked at Panorama Software, where they held the positions of Customer Success Manager and Pre-Sale & Solution Expert. In these roles, they were responsible for managing end-to-end customer projects, providing customer support, and initiating contact with prospects. Before joining Panorama Software, Shai worked at Assure as a Customer Success Manager and Pre-Sale Manager, where they focused on business processes and delivered reports and updates to clients. Shai also worked at ykm.co.il as a Web & Mobile Project Manager and Pre-Sale Manager. Overall, Shai has a strong background in customer success and project management, with experience in various industries such as telecom and software.

Shai Ben Natan's education history includes an MBA from Manchester University, specializing in Human Resource and Organization Consulting, which was obtained from 2004 to 2005. Prior to that, they obtained a BA in Information Technology from the same university, spanning from 2001 to 2003. Additionally, they have acquired several certifications over the years, including "Learning Secure Payments and PCI," "Advanced Persuasive Selling: Persuading Different Personality Types," "Business Development Foundations: Researching Market and Customer Needs," "Cybersecurity Awareness: Security Overview," "Customer Experience: Journey Mapping," "How to Present and Stay on Point," "Identify Sales Growth Opportunities," "Sales Prospecting," "Transitioning to a Career in Cybersecurity," "Building Rapport with Customers," "Design Thinking: Customer Experience," "Interview Master Class," "Sales: Customer Success," "Storytelling with Data," "MS SQL basic," and "SAP PA/OM, WebFocus." These certifications were obtained from various institutions such as LinkedIn, W3Schools.com, and Ness College (מכללת נס), with the most recent certifications received in 2020 and the earliest certification earned in 2007.