Alan Rees has extensive experience in account management, business development, and customer support across various sectors, including telecommunications, IT services, and digital content. Currently serving as a Case Manager in Service Assurance at nbn™ Australia since March 2016, Alan oversees the resolution of customer inquiries related to order fulfillment and collaborates with multiple teams to ensure high-quality service delivery. Previous roles include Account Manager at Advanced Mobile IT, Business Development Manager at Emerio, and Services Account Manager at Hewlett Packard, among others. Alan holds a Certificate of Management Studies from the Australian Institute of Management and a background in Electronics from the British Columbia Institute of Technology.
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