NBN
Amit Gupta is a seasoned professional with over two decades of experience in business improvement and analysis within the telecommunications sector. Currently serving as Business Improvement Lead/Problem Manager at nbn™ Australia since July 2013, key responsibilities include monitoring operational performance, conducting root cause analysis, and implementing process improvement initiatives. Prior roles include Lead Business Analyst for both nbn™ Australia and Telstra, focusing on business readiness and system capabilities. Amit has a strong track record of delivering significant operational improvements and cost savings, evidenced by achievements like a 40% uplift in process maturity scores and savings of approximately $240K. Amit holds an EPBM in Management from the Indian Institute of Management, Calcutta, and a BTech in Electrical, Electronics, and Communications Engineering from Dr. B R Ambedkar National Institute of Technology, Jalandhar.