Kalpana Sivakumar

Kalpana Sivakumar is a skilled Business Analyst Partner with extensive experience in transformation and process improvement. Currently with nbn™ Australia since October 2016, Kalpana manages a Transformation program aimed at creating a unified technology organization to enhance customer satisfaction within a collaborative Scaled Agile environment. Responsibilities include driving process transformation, coaching business units, and mentoring staff to achieve Process Maturity. Previously, as Executive Manager for Business Transformation Program & Analytics at Airservices Australia from June 2012 to September 2016, Kalpana coordinated numerous high-value projects focused on waste reduction and efficiency improvements. Kalpana holds an MBA in General Management from Macquarie Graduate School of Management.