Rob McLellan

Principal CX Designer at NBN

Rob McLellan is a Principal CX Designer at nbn® Australia with a background in leading customer experience and design strategies at companies like Deloitte Digital, UHG, and Vivant. Rob has a strong foundation in user experience design, human-centered design processes, and design thinking. Rob has also managed and delivered customer-led innovation projects in various industries, including Telstra. With a Bachelor of Business in Advertising/Communications and ongoing education in Interaction Design, Rob brings a wealth of experience and expertise to the field of experience design.



  • Principal CX Designer

    September, 2022 - present