Tarun Gupta

Tarun Gupta is an experienced professional in network problem management and service delivery, currently serving as the Lead Network Problem Manager at nbn® Australia since July 2016. In this role, Tarun provides leadership and expertise in end-to-end Network Problem Management, mentoring other specialists and acting as an escalation point for issues. Previously, Tarun held several positions at Telstra, including Senior Service Management Specialist and Senior Service and Problem Manager, where responsibilities encompassed incident management, process improvement, and customer relationship management. Tarun's career also includes roles at AAMI and ANZ, focusing on claims management and customer relationships. Educational qualifications include a Graduate Diploma in Information Technology from Swinburne University of Technology and a Bachelor of Engineering from Savitribai Phule Pune University.