NCCT
Crystal James has extensive experience in customer service management, currently serving as the Customer Service Department Manager at the National Center for Competency Testing (NCCT) since January 2010. Prior to this role, Crystal worked as an Office Assistant at the I and I agency from November 2008 to December 2009. Crystal holds an educational background from Missouri Western State University, where studies were completed in 2003.
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NCCT
National Center for Competency Testing (NCCT) is an independent certification organization that has tested 450,000+ individuals throughout the United States since 1989 for competency in these roles: Medical Assistant, Phlebotomy Technician, Insurance and Coding Specialist, Medical Office Assistant, Patient Care Technician, ECG Technician, Tech in Surgery, and Certified Postsecondary Instructor.