Thomas Chaplin is an experienced professional in product management, currently serving as the Head of Product for EMEA Mortgages at nCino, Inc., where responsibilities include leading product strategy and overseeing a team of product managers. Prior roles include Principal Product Manager at nCino, Management Consulting Manager at Accenture, and Senior Product Owner at Lloyds Banking Group, where Thomas enhanced customer journeys and product features across the financial services sector. Professional background also includes earlier positions at Lloyds Banking Group and Halifax Share Dealing Limited, encompassing roles focused on product development, customer experience, and operational management. Thomas holds a Bachelor of Arts in Business Management from The Open University.
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