Nemanja Lukic's work experience includes various roles at different companies. Nemanja started their career at CTshop where they worked as a Salesman, Department Manager, and later as a Product Manager/Category Manager. During this time, they were responsible for analyzing sales and profit performance, negotiating with suppliers, and contributing to the design and improvement of product categories.
Nemanja then joined NCR Corporation, where they held multiple roles within the Enterprise Account Team. As a Walmart POS/SCO L1 Team member, they worked on the support team for Walmart stores. Nemanja later became the Walmart Belgrade/Bentonville Support Team L2, responsible for cabling and networking support. Nemanja then advanced to the role of Walmart BST/ADVHD/Cabling L2 Team Lead, leading a team in providing support. Additionally, they worked as a Walmart DCS Specialist, ensuring proper tools and support for store associates.
Currently, they work at NCR Voyix as the Enterprise Account Team - Data & Digital Engagement Lead. In this position, they drive innovation, enhances proactive and predictive support models, and delivers advanced solutions to a large client. Nemanja focuses on developing data-driven strategies to optimize client engagement and support models.
Overall, Nemanja Lukic has a diverse background in retail and customer support, with a focus on data and digital engagement in their current role.
Nemanja Lukic's education history includes attending the University of Belgrade. The degree obtained and field of study are not specified. In addition, Nemanja has obtained various certifications in areas such as business development, project management, agile, collaboration, automation using Python, digital transformation, change management, and operational excellence. These certifications were obtained through LinkedIn, with the most recent certification earned in 2023.
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