Roland Fernandes

Roland Fernandes has extensive experience in customer care, operations, and marketing roles within various companies such as NCRI Inc., Walmart Canada, Faneuil Inc., and Bell Canada. As the Director of Customer Care at NCRI Inc., Roland effectively manages post-sales customer experience. Previously, as Director of Operations at Faneuil Inc., Roland oversaw operations for various programs and projects. Additionally, at Bell Canada, as an Associate Director of Marketing, Roland was responsible for launching market programs and driving channel performance. Roland holds a diploma in Food & Beverage/Hotel Management from Alpina School of Hotel Management.