Jen Drumm

Jen Drumm is an experienced Customer Success Manager with a strong background in client relationship management and strategic planning across various industries. Currently serving as a Senior Customer Success Manager at NCX since July 2023, Jen focuses on facilitating nature-positive projects that enhance carbon storage and biodiversity. Previous roles include Strategic and Enterprise Customer Success Manager at Narvar, as well as several positions at GoSpotCheck and Votigo, where Jen honed skills in account management, training, and campaign optimization. Earlier career experiences encompass digital account leadership at The Integer Group, sales and client management at Votigo, and advertising operations at Marketron Mobile, along with foundational roles at CBS Sports and IAC/InterActiveCorp. Jen holds a B.A. in English from Colgate University.