Program Director (remote, Canada)

This is a remote & permanent position for those based in Canada.

The Role

The Program Director will oversee and coordinate various software service projects and initiatives within the company. This role requires a strategic thinker with excellent leadership skills to ensure the successful delivery of programs, aligning them with the company’s goals and client expectations. The Program Director will work closely with cross-functional teams, clients, and stakeholders to ensure programs are executed efficiently and effectively.

Key Responsibilities

• Program Management: Lead and manage multiple software service programs from initiation to completion, ensuring they are delivered on time, within scope, and within budget.
• Strategic Planning: Develop and implement strategic plans for program management, aligning with the company’s goals and objectives.
• Team Leadership: Supervise and mentor program managers and project teams, fostering a collaborative and productive work environment.
• Stakeholder Engagement: Act as the primary point of contact for clients and stakeholders, maintaining strong relationships and ensuring clear communication throughout the program lifecycle.
• Risk Management: Identify and mitigate risks associated with program delivery, implementing contingency plans as necessary.
• Quality Assurance: Ensure all programs meet the company’s quality standards and client expectations, conducting regular reviews and assessments.
• Budget Management: Oversee program budgets, tracking expenses and ensuring financial accountability.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure program success and identify areas for improvement.
• Continuous Improvement: Promote a culture of continuous improvement, encouraging innovation and the adoption of best practices in program management.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., PMP, PgMP) is a plus.
• Experience: Minimum of 10 years of experience in program management within the software service industry, with at least 5 years in a leadership role.
• Skills:
• Proven experience in managing large-scale software programs and projects.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• Proficiency in program management tools and methodologies.
• Financial acumen and budget management experience.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits 

• Healthcare and RRSP; 
• Enjoy a comprehensive paid time off package, encompassing holidays, sick leave, and flexible vacation days. Take the time you need to recharge, care for yourself, and make the most of your moments outside of work.
• Work remotely: we have a genuine dedication to work/life balance.
• Work flexibility; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem!
• Home Office Support: Receive a home office stipend to help you create a comfortable and productive workspace.
• Investment in Growth: Access a generous professional development budget to support ongoing learning and career growth.
• Positive Company Culture: Join a positive and collaborative company culture that places value on work-life balance.
• The Wellness Hub: We have a genuine commitment to fostering/improving Nearformers’ wellbeing; we offer resources and support, including a Nearform advice line which offers confidential support for anything from relationship issues to staying healthy.

Please get in touch to discuss remuneration.

About Us

At NearForm, we value collaboration and a curious mindset that fuels our dynamic team. With a decade of experience, we've achieved meaningful results for our clients while maintaining the agile and transparent ethos of a startup.

Our focus on digital transformation means creating practical, user-centric products that help enterprises enter markets quickly, enhance customer experiences, and reshape workflows. Bolstered by recent investment, NearForm is gearing up to extend its impact to more enterprises.

Despite our global presence, NearFormers form a close-knit community built on trust and camaraderie. Join us at NearForm and be part of a journey marked by innovation and progress.

NearForm is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence.