Guiamel Abedin

Principal - Practice Concierge Lead at Neolytix

Guiamel Abedin has extensive work experience in customer service and management roles. Guiamel began their career at Teleperformance in 2011 as an Operations Team Lead and worked there until 2015. Guiamel then joined Wells Fargo as a Banker Coach from 2016 to 2017. After that, they worked at SHORE Solutions Inc. as a Customer Service Manager from 2017 to 2019. Guiamel then joined Sitting Pretty as a Customer Service Manager from 2019 to 2021. In 2020, they joined Concentrix as an Operations Team Lead and worked there until 2022. Most recently, Guiamel Abedin worked at Legato Health Technologies - Philippines as the Manager Asst. Customer Care from February 2022 to August 2022.

Guiamel Abedin attended the Polytechnic University of the Philippines, where they pursued an undergraduate degree in Mass Communication/Media Studies. The specific start and end years of their education are not provided. Additionally, Guiamel Abedin obtained two certifications from Talkdesk Academy: one as an Agent and another as a Supervisor. Both certifications were obtained in February 2023.

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Manager

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Timeline

  • Principal - Practice Concierge Lead

    February, 2023 - present

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