Shadab Hassan

Customer Success Manager at Neota Logic

Shadab Hassan has a diverse work experience spanning multiple industries. Starting in 2014, Shadab worked as a Research Assistant in the Department of Physics at St. John's University. Here, they conducted research on Dielectric-Filled Nanowaveguides and optimized ZnO Nanowire growth.

In 2015, Shadab transitioned to the New York University Department of Chemical and Biomolecular Engineering as a Graduate Student Researcher. They focused on studying the Size dependence of GNP-protein interaction for high sensitivity potentiometric biosensors and made enhancements to the atomic force microscopy (AFM) design process.

In 2016, Shadab took on the role of Founder at Accumulab, where they established and directed the operations of an AI-powered laboratory information management system. They also gained experience in front-end development and conducted market research initiatives.

The following year, Shadab worked as an Intern at Placeboproof, where they conducted in-depth analyses on venture capital firms and developed safety frameworks for new chemicals.

Shadab then became an Innovation Fellow at NeuroLex Labs in 2017, where they were responsible for strategizing for a digital health startup focused on a universal voice test. They also collaborated on research proposals for proprietary voice analysis tools.

In the same year, Shadab served as an R&D Engineering Intern at Ephemeral, where they optimized ink design for temporary tattoos and reduced manufacturing costs.

From 2018 to 2020, Shadab worked at GLG (Gerson Lehrman Group) as a Senior Client Solutions Associate, connecting clients with subject-matter experts across various sectors.

Also in 2018, Shadab worked as a Research Assistant at the Johns Hopkins Bloomberg School of Public Health, where they oversaw the development of a study-wide relational database and migrated tracking systems into dynamic Airtable systems.

Starting in 2020, Shadab joined FirstThought as a Senior Client Services Manager. In this role, they managed a book of business, led expert sourcing for due diligence work, and oversaw the development of a healthcare-focused advisory account.

Shadab's most recent work experience is as a Customer Success Manager at Neota, starting in 2023.

Overall, Shadab Hassan has demonstrated expertise in research, project management, client services, and customer success throughout their career.

Shadab Hassan's education history includes a Master of Science in Biotechnology from The Johns Hopkins University (2017-2018), a Master of Science in Biomedical Engineering from New York University (2015-2016), and a Bachelor of Science in Physical Sciences from St. John's University (2012-2017). Prior to their undergraduate studies, they obtained a Regents Diploma in Computer Science from The Bronx High School of Science (2008-2012). In addition to their formal education, Shadab has obtained several certifications, including a Google Project Management Certificate from Coursera (obtained in November 2022), Microsoft Certified: Azure Fundamentals from Microsoft (obtained in July 2020), Neural Networks and Deep Learning from Coursera (obtained in September 2017), and The Data Scientist's Toolbox from Coursera (obtained in February 2017).

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  • Customer Success Manager

    January, 2023 - present