Serena Hopson

Serena Hopson is an accomplished professional with extensive experience in eCommerce and supply chain management. Currently serving as the Manager of Customer Accounts in Ecommerce at Nestlé Purina North America, Serena acts as the main supply chain contact for Chewy and Amazon, collaborating with various departments to ensure supply for veterinary customers. Prior roles include Customer Success Director at CommerceIQ, where Serena provided consultation on Amazon-related topics, and Vice President of Ecommerce at Bonide Products LLC, responsible for brand equity and eCommerce strategies. Previous experience encompasses significant positions at Spectrum Brands, Inc., and The Home Depot, where Serena demonstrated expertise in managing multi-channel accounts, operations, and strategic initiatives. Serena holds a Bachelor of Arts from DePaul University and a Master of Arts from Webster University.