Luke Hancock

Technical Support Engineer at NetAlly

Luke Hancock has a diverse work experience in the customer support and technical fields. Luke started in 2010 as a Web Conferencing Specialist at ACT Conferenceing, where they assisted in creating internet conference events and troubleshooted personalized areas. In 2015, they joined Alorica/One Technologies as a Resolution Specialist, helping customers with cancellations and credit report disputing. Luke then moved on to WideOpenWest in 2016 as an Advanced Customer Advocate, where they assisted customers with technical difficulties and sales efforts. In 2017, they became a Business Customer Support Specialist at Wide Open West, providing support in setting up phone systems, internet connections, and wireless networks. In 2019, they joined NetAlly as a Technical Support Engineer.

Luke Hancock attended the University of Colorado Colorado Springs from 1999 to 2001. However, there is no information available regarding any specific degree or field of study they pursued during this time.

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