Sneh Desai

Customer Care, Team Lead, Emea/apac at NetBase Quid

Sneh Desai has a diverse work experience spanning over several years. They started their career as a Research and Development Engineer at Viglen in 2007, working on supplier and client management. They then moved on to work as a Technical Analyst at Viglen, handling hardware-related issues for clients. Sneh also worked as a Sales Assistant at Orange, assisting customers with product and service queries. Later, at Vodafone, they served as a Corporate Account Development Manager, managing enterprise clients and focusing on revenue growth. They then worked as a Mobile Desk Based Account Manager at Charterhouse Voice & Data, where they ensured smooth operations for corporate accounts. Sneh's role at Linkdex as an Account Manager involved providing guidance to clients and optimizing their use of the platform. They continued their client management roles at ScribbleLive, serving as a Client Success Manager. Their most recent role was at Quid, where they led the Customer Care team for EMEA/APAC and also worked as a Customer Success Manager.

Sneh Desai completed a Bachelors in Science and Computing with Honours in Business Information Technology from the University of Greenwich between 2006 and 2009. Prior to that, Sneh attended Harrow College and Whitmore High School, but the specific degree or field of study is not mentioned. Additionally, Sneh has obtained several certifications from NetBase Quid® related to data analysis and social media, with the most recent certifications obtained in 2022 and 2023.

Links

Previous companies

Linkdex logo
Charterhouse Group logo
Vodafone logo
Orange logo

Timeline

  • Customer Care, Team Lead, Emea/apac

    February, 2022 - present

  • Customer Success Manager

    April, 2018

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