Nethex
Pierluigi Barba is an experienced Team Leader in call center operations, currently leading a team at Nethex since January 2023. Prior to this role, Pierluigi spent nearly 20 years at AlmavivA, where responsibilities included coordinating and managing customer service for various high-profile projects, such as Infoline020202 for the City of Milan and Expo 2015. Pierluigi effectively organized a team of 30, focusing on prioritizing tasks and achieving business objectives. Education includes a degree in Sociology, Letters, and Philosophy from Università degli Studi di Salerno, completed in 1999.
Nethex
Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana. Aiutiamo i nostri clienti nella gestione a 360° dei loro clienti. Gestiamo e ottimizziamo il loro Customer Lifecycle: dalla lead generation multicanale all’acquisizione, dall’assistenza alle attività di Post Sales fino alla Retention/AntiChurn, supportando la revisione dei processi e garantendo professionalità e coerenza in tutti i touch point.