Darius T.

Lead Service Desk Analyst at NetJets

Darius T. has a diverse work experience in various roles and industries. Darius started their career in 2011 as a Polling Specialist at IntegraLink division of ADP. Later, they worked as a Help Desk analyst at Jumpline.com, where they provided technical and customer support for a web hosting company. Darius then joined Brown Enterprise Solutions as an Account Executive, where they worked as an inside sales representative and consultant for a VAR. In 2013, Darius worked as a Broadband Technician at WOW! Internet, Cable & Phone. Darius then transitioned to roles at Fortune 1000 as a Help Desk Specialist, OhioHealth in Information Services, and Veeam Software in Technical Support. In 2016, they joined The Ohio State University Wexner Medical Center as a BioMed Clinical Engineering Student Intern before moving to zulily as a TechSupportEngineer-II. Currently, Darius is working as a Lead Service Desk Analyst at NetJets since 2022.

Darius T.'s education history begins with attending the Computer Education Institute, where they completed an unspecified program in 2003. Following this, they enrolled at DeVry University, where they pursued a Bachelor of Technology degree in Technical Management with a field of study in Information Technology. Darius attended DeVry University from 2015 to 2022.

In addition to their formal education, Darius T. has obtained numerous certifications. These include the Introduction to ITSM certification from Atlassian in November 2023, the Jira Service Management Fundamentals Badge from Atlassian in November 2023, the Data Literacy Essentials certification from SAS in January 2023, the Microsoft 365 Enterprise Administrator Expert (MS-100) Cert Prep: Design and Implement Services and Manage User Identity and Roles certifications from LinkedIn in January 2023, the SAS 9.4 Cert Prep: Part 01 SAS Programming Essentials certification from LinkedIn in January 2023, the Level 2: Excel Yellow Belt certification from McGraw Hill in February 2022, the Level 1: Excel White Belt certification from McGraw-Hill - SIMnet in June 2021, the Prepare for the Microsoft Managing Modern Desktops Exam (MD-101) certification from LinkedIn in July 2020, the Jamf Certified Associate certification from Jamf in December 2019, the Learning Java and Learning Java Applications certifications from LinkedIn in September 2019, the Office 365: Provision SharePoint Online Site Collections certification from LinkedIn in July 2019, the MD-100 Windows 10 certification from Microsoft in June 2019, the SharePoint Teams Sites Quick Tips certification from LinkedIn in April 2019, and the CompTIA A+ Exam Prep certifications in various subjects from Lynda.com in 2016.

Based on the provided information, it can be concluded that Darius T. has pursued a combination of formal education and certifications to enhance their knowledge and skills in the field of information technology.

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Timeline

  • Lead Service Desk Analyst

    February, 2022 - present