Tomas Borcicky

Tomas Borcicky is a skilled Systems Engineer at NETSCOUT, providing technical support for passive monitoring systems in 2G, 3G, and 4G networks since December 2014. Expertise includes monitoring hardware and various analytics, assurance, analyzer, radio access applications, and mediation tools. Prior to NETSCOUT, Tomas held the position of Senior Customer Services Engineer at Acision, where responsibilities included managing technical support for complex IP-based messaging solutions and ensuring compliance with SLAs in a 24/7 support environment. Academic qualifications include a Master’s degree in Information Technology and Automation and a Bachelor’s degree in Material Technology and Microelectronics from Brno University of Technology.