Network Health Plan
Heather E. is an experienced professional in the healthcare customer service sector with a career spanning over two decades. Currently serving as a Senior Customer Service Representative at Network Health WI since August 2014, Heather E. excels in training and mentoring staff to ensure optimal customer service and adeptly handles sensitive escalated calls. Heather E. held the position of Benefit Specialist, where responsibilities included maintaining member benefit plan codes and documentation. Prior to this, Heather E. contributed as a Customer Service Representative, effectively responding to inquiries from members and providers. Earlier in the career at Affinity Health System, Heather E. worked as a Patient Registrar, managing patient appointments, registrations, and insurance communications.
Network Health Plan
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At Network Health, they do what’s right, even when it isn’t easy. Theya are honest and hardworking, just like you, Wisconsin. Serving both employer groups and individuals, Network Health has recently grown to be the largest provider-owned Medicare Advantage plan in Wisconsin. A leader in quality care and services, Network Health Medicare Advantage PPO plans earned 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS) for 2022. Network Health’s delivery network provides access to some of the highest quality in the region. Network Health has offices in Brookfield and Menasha.