Jessica Dexter-Mendez has a diverse work experience spanning over two decades. Jessica currently works as a Delivery Manager at Neudesic, a position they started in January 2021. Prior to this, they worked at Connected Vehicle Optimization (CVO) where they held the role of Director Program Management Office from November 2019 to October 2020. In this role, they directed all planning, staffing, budgeting, and expense priorities while making recommendations for improvements and implementing changes to PMO strategies and methodologies. From November 2018 to November 2019, they served as the Mobile Applications Program Director at CVO, taking ownership of all mobile application programs and ensuring deadlines, milestones, and operational support were met within budget.
Before their tenure at CVO, Jessica worked at Conduent as a Professional Services Director from January 2016 to November 2018. In this role, they directed the activities of several department managers, collaborated with senior managers to establish strategic plans and objectives, and effectively achieved company objectives, meeting budgets, and schedules per corporate requirements.
Prior to Conduent, they worked at Affiliated Computer Services from 2002 to 2016. Their roles at ACS included Project Manager, Scrum Master; Sr. Systems Consultant, Certified Scrum Master & Product Owner; Project Specialist; Inside Sales Supervisor; Enrollment Supervisor; and Bilingual Senior Inside Sales Associate. As a Project Manager and Scrum Master, they delivered monthly Key Performance Indicator reports, provided continuous communication during the development process, and worked closely with stakeholders and senior management. Jessica also worked at Principal Financial Group as a Bilingual Retirement Specialist II from September 2001 to June 2002.
Overall, Jessica Dexter-Mendez has a strong background in program management, project delivery, strategic planning, and team leadership, making their a valuable asset in their current role as a Delivery Manager at Neudesic.
Jessica Dexter-Mendez attended the University of Arizona from 1997 to 2000. However, no specific degree or field of study is provided. In addition, they hold a certification as a Certified Scrum Master and Product Owner from the Scrum Alliance, although the month and year of obtaining this certification are not disclosed.
January, 2021 - present