Kim Anderson

Kim Anderson began their work experience at bp in 2007 as a Global Service Delivery Lead. In this role, they were responsible for overseeing the service delivery of an offshore provider supporting the Purchase to Pay systems. Kim also implemented Service Level Agreements and reporting, as well as the Net Promoter Score, which resulted in cost savings.

Following their role as Global Service Delivery Lead, Kim served as the Desktop Services Performance Manager at bp from May 2011 to April 2013. Kim'sresponsibilities included planning and forecasting PC services for the Americas, identifying Continuous Improvement projects, and managing vendors to ensure service levels were met.

From April 2013 to July 2019, they worked as an IT&S Manager, focusing on implementing global strategic solutions for their clients. Kim collaborated closely with business leadership to prioritize IT-enabled business capabilities aligned with their strategy. Additionally, they provided IT cost transparency to the business to help them understand the financial impacts of their IT investment decisions.

In July 2019, Kim transitioned to the role of Service Owner at bp. In this role, they led a team that facilitated the use of new technologies within the company's environment, including blockchain, RPA, and AI/ML. Kim focused on building the Azure AI/ML platform and developing ML CI/CD, data pipelines, Azure Resource Management templates, and implementation guidelines for Azure AI/ML solutions.

Most recently, Kim Anderson joined Neudesic in December 2021 as a Delivery Manager, although no specific end date has been provided for this role.

Kim Anderson's education history includes a Bachelor of Science degree in Integrated Supply Chain Management from the University of Phoenix. Additionally, Kim has obtained several certifications, including Professional Scrum Master I from Scrum.org in May 2023, PMI Agile Certified Practitioner (PMI-ACP) from the Project Management Institute in February 2022, and Azure AI Fundamentals, Designing and Implementing an Azure AI Solution, and Microsoft Certified: Azure AI Engineer Associate from Microsoft in February 2021. Kim also has a published case study with Microsoft and Cloudreach in September 2020. Furthermore, Kim has completed certifications such as Azure Fundamentals from Microsoft in 2020, Design Led Thinking Practitioner from IBM in 2018, ITIL Continual Service Improvement (ITIL-CSI) and ITIL Foundation v3 from ITSM Academy in 2011. Kim's additional certifications include CIPS Vendor Management and Six Sigma Black Belt (CSSBB) from ASQ - World Headquarters, with the specific years and institutions unknown.