The Membership and Member Engagement team at the American Bankers Association is responsible for fostering strong relationships with members to enhance their association experience. This team manages member operations, spearheads change initiatives, develops and implements training programs, and consults on member relations to ensure comprehensive support and engagement for all members. The goal is to maximize member satisfaction and retention through strategic initiatives and continuous improvement efforts.
Barrett Carver
Program Manager, Membership
Clare Marsch
Senior Vp, Training & Developm...
Maura Bradley-Andre
Senior Manager, Member Engagem...
Michelle Martin
Senior Manager, Membership Ope...
Rick Ganulin
Member Relations Consultant
Sabrina Bergen
Svp, Office Of Strategic Engag...
Sharla Bailey
Vice President, Change Managem...
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